Q: Do you provide a door-to-door service between my home/hotel/office and Brussels South Charleroi Airport? A: Yes. All our airport transfers are door-to-door. Your driver will pick you up or drop you off at your address or hotel as specified in your booking.

Q: What does your airport transfer and shuttle service cost? A: Please go to our website's main page and start your booking. On the next page, after you click the "Check prices" button, you will see the price of the requested service.

Q: If I cannot find my destination in your online reservation system, does it mean that you cannot provide the service for me? A: We can provide you with a transfer to/from any destination in Belgium, France, Netherlands, Luxembourg and Germany in relation to Brussels Airport and Charleroi Airport. Our online reservation system only includes the most frequently visited destinations. If you cannot find your destination, please contact us.

Q: What should I do if my flight is delayed? A: We monitor flights for delays. You don't need to worry - if your flight is delayed, we will send the driver anyway. Please check your phone upon arrival. Drivers usually contact you by phone or WhatsApp to let you know that they are at the airport, waiting for you.

Q: How can I change my pick-up time? A: After you make your booking, you will instantly receive your airport transfer ticket (voucher). In the e-ticket you will find your driver's mobile phone number. You can either call your driver or send us an email.

Q: How can I pay for your service? A: You can pay via the website. Our website is SSL secured, which means that your card details are in absolute safety.

Q: Can you give me an invoice? A: Of course. Please enter all company details when you make your online airport transfer reservation. Your driver will give you your invoice.

Q: I am a travel agent, and I want to pay in advance for my clients. How can I do that? A: We accept all major credit cards (Visa, Mastercard, AMEX). You can also pay by bank transfer.

Q: We are a large group. Can you provide an airport transfer for us? A: We provide minibuses and coaches for groups. You can book a transfer to or from Charleroi Airport for up to 80 people.