Q: Do you provide a door to door service between my home/hotel/office and Brussels South Charleroi Airport?
A: Yes. All our airport transfers are door to door. Your driver will pick you u por drop you off from your address or hotel you specify in your booking.
Q: What does your airport transfer and shuttle service cost?
A: Please go to our website's mainpage and start your booking. On the next page, after you hit the "Check prices" button, you will see the price of the requested service.
Q: If I cannot find my destination in your online reservation system, it means that you cannot provide the service for me?
A: We can provide you a transfer to / from any destination in Belgium, France, Netherlands, Luxembourg and Germany in relation of Brussels Airport and Charleroi Airport. Our online reservation system only consists the most frequently visited destinations. If you cannot find your destination, please contact us.
Q: What should I do, if my flight has a delay or I want to change my pick up time?
A: After you made your booking, you will instantly receive your airport transfer ticket (voucher). In the e-ticket you will find your driver's mobile phone number.
Q: How can I pay for your service?
A: You have to pay for your driver, before you start your journey. If you wish to pay in advance, please contact us.
Q: Can you give me an invoice?
A: Of course. Please enter all company details when you make your online airport transfer reservation. Your driver will give you your invoice.
Q: I am a travel agent, I want to pay in advance for my clients. How can I do that?
A: We accept all major credit cards (Visa, Mastercard, AMEX) from travel agencies and tour operators.
Q: We are a large group. Can you provide an airport transfer for us?
A: We provide minibuses and coaches for groups. You can book a transfer to or from Charleroi Airport for up to 16 person. If your group is bigger than 16 person, please contact us via e-mail and send us your request, including flight number(s), arrival and departure times, name and address of the accomodation, nr. of passengers. We have coaches with up to 72 seats.